My presentation at the Connecting Healthcare + Social Media conference. Most audience questions were about opening access to social media, 50% of the organizations at the conference are blocking Facebook and related sites.

 

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By Ed Bennett and Chris Boyer

It has been six months since the HCSM Summit in Rochester, Minnesota  hosted by the Mayo Clinic. Many of the same presenters will be in New York for the two-day Connecting Healthcare + Social Media conference (May 17-18).

If you couldn’t go to Rochester, here are the top ten reasons you should attend Connecting HCSM:

#10 – NYC has the subway system. Rochester has an underground mall.

#9 – Direct flights.

#8 – You can find something to do after 9pm (or 3am).

#7 – Your Significant Other will want to join you for a long weekend.

#6 – Restaurants? New York City has a slight edge over Rochester.

#5 – You get to see Lee Aase in shorts.

#4 – Which sounds better? A conference run by a guy named Ragan, or one run by a gal named Bunny?

#3 – Six months = six years for Social Media.

#2 – Ed Bennett hopes to bring Dozer.

…and the number 1 reason a Spring HCSM conference in New York City is better than Rochester in the Winter:

#1 – Chris Boyer has had six months to practice ukulele.

If you need to give your boss real reasons to attend the  Connecting Healthcare + Social Media conference check out the agenda and speaker list. Contact Ed Bennett or Chis Boyer for more information and conference fee discount codes.

 

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Price Waterhouse Coopers has a new research document called – Social media “likes” healthcare, From marketing to social business.
(PwC download page)

It’s based on:

The results are interesting:

  • One third of consumers now use social media sites for health-related activities
  • 40% of consumers have sought out reviews of treatments, physicians, and other patient experiences
  • 45% of consumers say information from Social Media sources would affect their decisions
  • 73% would welcome social media based tools like make an appointment, or ask a question – but expect a quick response
  • 54% are comfortable with their doctors using online physician communities for advice related to their health situation
  • Consumers are significantly more likely to trust social media  information from their doctors or hospital, less likely to trust insurers or drug companies

I’d like to see the actual survey questions before passing judgement, but it appears consumers are getting comfortable with Healthcare Social Media.

(but you already knew that)

 

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The UMMC Face Transplant Story

by Ed Bennett on March 27, 2012

in Uncategorized

An amazing story – I’m so proud to be part of this organization.

This video tells the story:

More background

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Where’s Your Hospital?

by Ed Bennett on December 4, 2011

in Uncategorized

A Google Map using data from the Hospital Social Network List. Filter by hospital type, and drill in for detail on each hospital. You can also use it full-screen

A big thank you to Silja Chouquet (@whydotpharma) for setting up this map.

View U.S. Hospitals with Official Social Media Accounts in a full screen map

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American Censorship Day

by Ed Bennett on November 16, 2011

in Uncategorized

Why you are seeing censorship banners today:

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Fall Mid-Atlantic PRSA Presentation

November 3, 2011

Presentation by Sharon Boston and Ed Bennett PRSA – How to Create Videos to Benefit Your Strategic Goals View more presentations from Ed Bennett Links and Resources Dozer’s pages umm.edu/dozer facebook.com/dozerthedogfanpage Hey! My Doctor Is On TV umm.gd/MyDoctorOnTV UMMC YouTube Channel www.youtube.com/ummc Maryland Health Today videos on umm.edu umm.gd/MHToday CDC Public Health Image Library phil.cdc.gov/phil/ [...]

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The Backstory – How I got started in Healthcare Social Media

November 1, 2011

Note – the following essay was included in Mayo Clinic Social Media Residency Handbook  My passion for social media was sparked by two events separated by ten years. In the late 1990’s, back when the commercial web began, I helped dozens of organizations develop their first web presence. Many business leaders understood the radical changes a [...]

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Three years later

October 27, 2011

Three years of hospital list data summed up in two charts. Any questions? (Thanks to Josh McColough for the graphs)        

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Hospitals and Facebook Engagement

October 23, 2011

Last week I presented at the Mayo Ragan Social Media Summit and shared data on hospital use of social media. One data source was the Ubicare Healthcare EQ Chart. This post provides more detail about the chart methodology and its results. (Full disclosure – I am a paid adviser to Ubicare) Ubicare is a content and communications vendor for [...]

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