Comments on: Social Media in a Crisis – Scott & White and the Fort Hood shootings

By: Are Hospitals Tilting at Windmills Searching for Social Media ROI? – The Buzz Bin

Thu, 18 Feb 2010 10:32:17 +0000

[...] an example of how to effectively use social media during a time of crisis. Ed Bennett’s blog, Found in Cache, has a great interview with Steven Widmann, director of web services at Scott & White, who [...]

By: Scott & White connects in Fort Hood crisis | Wheel on the Web

Scott & White connects in Fort Hood crisis | Wheel on the Web — Wed, 16 Dec 2009 07:16:56 +0000

[...] services to Fort Hood, and treated 10 victims of the shooting in their ER. Ed Bennett’s Found in Cache blog has an interview with Steven Widmann, director of Web Services at S&W, which lays out the [...]

By: Scott & White connects in Fort Hood crisis « Wheel on the Web

Scott & White connects in Fort Hood crisis « Wheel on the Web — Tue, 15 Dec 2009 02:02:13 +0000

By: » Twitter to the Rescue

» Twitter to the Rescue — Mon, 23 Nov 2009 23:54:30 +0000

[...] What’s important about this? Scott & White helped keep the community informed and took action to help patients with their fast blood drive. And it did so in a way that positioned it as an information leader, creating more awareness and credibility for the Scott & White brand. See the value of social media now? If your company doesn’t have a social media plan in place, don’t wait for an emergency to force your hand. Take a hint from Scott & White and put those pieces in place so you’re ready when that emergency comes along – and to reap the awareness and loyalty benefits in the meantime. Learn more about the Scott & White story here. [...]

By: Wendy Harman

Wendy Harman — Tue, 17 Nov 2009 14:48:34 +0000

This is Wendy the social media lady from the American Red Cross. It was a pleasure working with (meaning sharing tweets and DMing info) Steven from Scott&White during a very distressing day. I think we all came together to provide as much public information as we could on that day.

By: Mario armstrong

Mario armstrong — Tue, 17 Nov 2009 02:15:11 +0000

Great post! As he puts it “proof is in the pudding”! This is a solid example of how people can leverage social media to inform especially in a crisis! I’m curious to know how much of their own hospital staff vs outsiders were following their updates?

By: Nick Dawson

Nick Dawson — Tue, 17 Nov 2009 02:08:53 +0000

Great re-cap of the wonderful work by Scott & White. Their use of social media during the crisis was nothing short of inspiring. We all plan for the worst hoping it will never happen – it is powerful to see how gracefully S&W used twitter and their blog while caring for our soldiers during a dark hour. Kudos!

By: Klava

Klava — Tue, 17 Nov 2009 01:55:01 +0000

Consider getting an editor. Your understanding of grammar and style is quite embarrassing.