Here’s a recent interview I did on Blog Talk Radio. The show is User Friendly Thinking and it’s hosted by John Munsell and Paul Chaney of Bizzuka.
Click to Listen 52:54
We cover a wide range of topics:
- The current state of Social Media use by Hospitals
- Background on the UMMC iPhone app
- The rise of the ePatient
- Mitigating risk with employee education and guidelines
- Physician rating systems
- Hospital websites and search engines
- Some best practices
