Policies

Healthcare Social Media Policies List

Here is a list of Social Media polices developed by hospitals and other health care related groups.  Please send links to publicly posted policies to ed@ebennett.org or add them in the comments below.

Affinity Health System and Ministry Health Care
Social Media Policy and Employee Guidance (DRAFT, but one of the best and most comprehensive)

Beth Israel Deaconess Medical Center
Web site terms of use
– Section 9 applies to social media

Childrens Hospital Los Angeles
Share Your Story – Use and Access

The Cleveland Clinic
Social Media Policy

NEW – Kaiser Permanente
Employee Social Media Policy

LeBonheur Children’s Medical Center
Blog Comments Policy

M.D. Anderson Cancer Center
Blog Policies and Guidelines for the Public

Mayo Clinic
Participation Guidelines for the Public
– Basic rules of the road for blogs, etc.
Comments Policy – How the Mayo Clinic handles submitted comments
Guidelines for Employees & Code of Ethics

Iowa Hospital Association
Blog Comments Policy

University of Maryland Medical Center
Social Media Comments Policy

Other Resources

Social Media: Embracing the Opportunities, Averting the Risks
A research study presented by Russell Herder and Ethos Business Law – the main focus is Health Care

Social Media Governance
Database of 104 Social Media Policies across all major industries – recommended

{ 6 trackbacks }

Hospitals on Twitter: Mayo Clinic and #Tweetcamp2 « Laika’s MedLibLog
April 24, 2009 at 5:32 am
Profile@HospitalGroup « New Media
August 17, 2009 at 12:16 pm
@HospitalGroup «
August 17, 2009 at 6:39 pm
PhilFeed › Fresh From My Twitter today
September 13, 2009 at 7:48 pm
“My Doctor Sucks” and Other Tweets I Found, Part 3
January 28, 2010 at 12:58 am
Medical Center Adopts People-First Social Media Policy « Social Media @OSUMC
March 1, 2010 at 12:43 pm

{ 3 comments… read them below or add one }

1 Jennifer Walker June 25, 2009 at 12:32 pm

The Cleveland Clinic also has 2 public policies on social media:
Social Media Policy
Social Media Employee Policy

Reply

2 Kristen Oliveri July 28, 2009 at 6:37 pm

Jennifer, could you please post the employee policy so it can be accessed by the public? I think it’s on an intranet, the page is not available. Thanks

Reply

3 Jennifer Walker August 3, 2009 at 9:37 am

Kristen,
The links I posted are for the Cleveland Clinic (not my employer). I think they are accessible to the public, the links are working for me.

Reply

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