Policies
Healthcare Social Media Policies List
Here is a list of Social Media polices developed by hospitals and other health care related groups. Please send links to publicly posted policies to ed@ebennett.org or add them in the comments below.
Affinity Health System and Ministry Health Care
Social Media Policy and Employee Guidance (DRAFT, but one of the best and most comprehensive)
Beth Israel Deaconess Medical Center
Web site terms of use – Section 9 applies to social media
The Centers for Disease Control and Prevention
CDC Social Media Tools Guidelines & Best Practices
Childrens Hospital Los Angeles
Share Your Story – Use and Access
The Cleveland Clinic
Social Media Policy
Danbury Hospital
Blogging Policy for Employees
Duke University Health System – NEW
Facebook Guidelines
Inland Northwest Health Services – NEW
INHS Employee Social Media Policy
Iowa Hospital Association
Blog Comments Policy
Kaiser Permanente
Employee Social Media Policy
LeBonheur Children’s Medical Center
Blog Comments Policy
Lehigh Valley Health Network
Social Media Guidelines
M.D. Anderson Cancer Center
Blog Policies and Guidelines for the Public
Mayo Clinic
Participation Guidelines for the Public – Basic rules of the road for blogs, etc.
Comments Policy – How the Mayo Clinic handles submitted comments
Guidelines for Employees & Code of Ethics
Ohio State University Medical Center
(including the James Cancer Hosp and OSU College of Medicine):
Social Media philosophy, policy and guidelines
Sutter Health – NEW
Employee Social Networking Polic
Comments Guidelines
University of Maryland Medical Center
Social Media Comments Policy
UNC Health Care
Social Media Terms of Use
Vanderbilt University Medical Center
Social Media Toolkit – Policies, Education, Videos, etc. An excellent resource
Other Resources
Social Media: Embracing the Opportunities, Averting the Risks
A research study presented by Russell Herder and Ethos Business Law – the main focus is Health Care
Social Media Governance
Database of 104 Social Media Policies across all major industries – recommended


{ 10 comments… read them below or add one }
The Cleveland Clinic also has 2 public policies on social media:
Social Media Policy
Social Media Employee Policy
Jennifer, could you please post the employee policy so it can be accessed by the public? I think it’s on an intranet, the page is not available. Thanks
Kristen,
The links I posted are for the Cleveland Clinic (not my employer). I think they are accessible to the public, the links are working for me.
Ed, I keep coming back to this list. Thanks again for making this. It’s very helpful! Danbury Hospital/Danbury Health System is keeping ours online here: http://www.danburyhospital.org/About-Us/Policies.aspx
Brian – thanks for the update. I linked directly to the blogging policy.
Good morning Ed. Sutter Health has a social media networking policy and comments guidelines. You can find both at http://www.sutterhealth.org/employees/. Look in the right-hand column under the bird.
Thanks for keeping this list.
Ed, thanks for keeping this list up to date. It is a great resource.
What a great resource! So glad to have found it. We’re building an academic health sciences center and it will be important for our students, staff and faculty to understand social media and the implications for HIPAA and other aspects of health care, privacy and community.
The regional health IT provider in our area, Inland Northwest Health Systems @INHS, posted their social media policy: http://ow.ly/2i7oo
They tweeted a link to it as their very first post on Twitter, which I thought was a great way to start out.
@BarbChamberlain
Director of Communications and Public Affairs
Washington State University Spokane
http://www.spokane.wsu.edu
@WSUSpokane
Thanks Ed – We keep referring our clients to this list. I suspect this takes alot of hard work and appreciate it. Dan
Hi Ed,
Lifespan and its partner hospitals also have a public policy. You can find it here:
http://www.lifespan.org/agreement-sm.htm
As always, THANK YOU for all the work you do that helps so many! I just added a hyperlink to this page into a new blog post for Hospital Impact since it’s such a great resource for tapping into policies that deal with social media. I hope you know how much all your work is appreciated.
Nancy
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